Privacy Policy
At E-Motion Warehouse, we respect and value your privacy. This privacy policy explains how we collect, use, and protect any information you provide when using our website.
We’re committed to ensuring that your personal information stays private and secure. If we ever ask you for details that can identify you while you’re browsing or shopping with us, you can be confident they’ll only be used in line with this policy.
This policy may be updated from time to time, so feel free to check back here occasionally to stay informed and make sure you're happy with any changes.
What We Collect
We may collect the following details to help us better serve you:
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Your name
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Contact details, including email address
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Basic demographic information such as postcode, preferences, and interests
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Other details you provide in surveys, promotions, or special offers
For a detailed breakdown of cookies we collect, please see the “List of Cookies We Collect” section below.
How We Use Your Information
We use the information we gather to understand your needs and improve your experience with us. Specifically, we may use it for:
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Internal record keeping
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Improving our products, services, and online experience
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Occasionally sending you updates or special offers we think you’ll enjoy (via the email you provided)
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Reaching out for customer feedback, surveys, or market research—by email, phone, or post
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Tailoring parts of our website to suit your preferences
Keeping Your Information Safe
Your trust matters to us. We’ve put strong physical, electronic, and managerial safeguards in place to protect your personal information from unauthorised access or disclosure.
How We Use Cookies
Cookies help us make your experience smoother and more personal. A cookie is a small file placed on your device that lets us know what you like, so we can improve our site accordingly.
We use traffic log cookies to understand which pages are popular and which may need some love. This helps us tailor the website to better meet your needs. We use the data only for analysis, and it’s then deleted.
Don’t worry—cookies never give us access to your computer or personal details unless you’ve shared them with us. You can choose to accept or decline cookies in your browser settings, but keep in mind that this may affect how some features work.
Links to Other Websites
You may find links on our website that lead to other places you might find useful or interesting. However, once you leave our site, please remember we don’t control those other websites and can’t be responsible for their privacy practices. Be sure to check their privacy statements to understand how they handle your data.
Managing Your Personal Information
We respect your choices. If you’d prefer not to receive marketing communications, you can:
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Tick the opt-out box when filling in a form on our website
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Contact us at any time if you’ve changed your mind
We never sell, rent, or give your personal details to third parties unless you’ve given us permission or we’re legally required to do so. If you ask us, we may share promotions or content from trusted partners that align with your interests—but only with your okay.
Under the Privacy Act and relevant data protection laws in Australia, you may request access to the personal data we hold about you. A small processing fee may apply. To make a request, just get in touch using the details on our Contact Us page.
If you believe any information we have is incorrect or incomplete, please let us know as soon as possible. We’ll fix it promptly.
List of Cookies We Collect
Here’s a list of cookies we may use, and what they do:
| Cookie Name | Cookie Description |
|---|---|
| FORM_KEY | Prevents forged request submissions |
| PHPSESSID | Tracks your current session |
| GUEST-VIEW | Lets guests manage and view their orders |
| PERSISTENT_SHOPPING_CART | Stores cart and browsing history (if you choose) |
| STF | Info on products shared with friends |
| STORE | Tracks language/storefront settings |
| USER_ALLOWED_SAVE_COOKIE | Confirms if cookies are allowed |
| MAGE-CACHE-SESSID | Speeds up page loading via browser caching |
| MAGE-CACHE-STORAGE | Supports content caching on your browser |
| MAGE-CACHE-STORAGE-SECTION-INVALIDATION | Helps manage browser cache |
| MAGE-CACHE-TIMEOUT | Supports content caching efficiency |
| SECTION-DATA-IDS | Assists with caching dynamic page content |
| PRIVATE_CONTENT_VERSION | Supports caching of logged-in content |
| X-MAGENTO-VARY | Enables server-side cache for dynamic pages |
| MAGE-TRANSLATION-FILE-VERSION | Supports multilingual content |
| MAGE-TRANSLATION-STORAGE | Stores translations for faster access |
Legal & Jurisdiction
This privacy policy and any disputes arising from it are governed by the laws of New South Wales, Australia. By using our site, you agree to submit to the jurisdiction of the courts in New South Wales if any legal matters arise.
If you have any questions about this policy or how we handle your data, we’re here to help—just contact us.
